Privacy Policy

Welcome to Only Green. We operate the Only Green mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By using the App, you agree to the collection and use of information in accordance with this policy.

1) Information We Collect

Depending on how you use the App, we may collect:

• Account Data: Name, email address, phone number, and delivery address.
• Location Data: Approximate or precise location for delivery and nearby features. You can control this in your device settings.
• Order & Usage Data: Items viewed, cart details, orders, subscriptions, preferences, crash logs, and analytics events.
• Payment Data: Processed by our payment partner (e.g., Razorpay). We do not store card/bank details on our servers.
• Device Data: Device identifiers and push notification tokens to send important alerts.
• Social Login Data: If you choose Google or Facebook login, we receive your basic profile (as permitted by you).

2) How We Use Your Information

• Register and manage your account, and authenticate logins.
• Process payments, manage orders, subscriptions, and deliveries.
• Send transactional notifications (order status, delivery updates) and service communications.
• Personalize content, improve performance, and troubleshoot issues.
• Ensure compliance with law, prevent fraud, and enforce our terms.

3) Legal Bases (Where Applicable)

We rely on one or more legal bases (as applicable in your jurisdiction), including performance of a contract, legitimate interests (such as securing and improving the App), consent (e.g., location access, marketing), and compliance with legal obligations.

4) Sharing & Disclosure

We never sell your personal information. We may share data with:

• Service Providers: e.g., payment gateways, hosting, analytics, delivery partners—only as needed to perform services.
• Law Enforcement/Regulators: If required by law or to protect rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or asset sale, subject to this policy.

5) Data Retention

We retain information only as long as necessary for the purposes set out in this policy, to comply with legal obligations (e.g., tax/audit), and to resolve disputes. You may request deletion of your account as described below.

6) Your Choices & Rights

• Access/Update: View and edit your profile and address information in the App.
• Delete: You may request account deletion. Note that we may retain certain records as required by law or for legitimate business purposes.
• Permissions: You can disable location or notifications in your device settings; some features may not work without them.
• Marketing: If we send marketing messages (rare), you can opt out anytime.

7) Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove such data.

8) Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9) Third-Party Services

Our App may link to or integrate third-party services (e.g., Razorpay for payments; Google/Facebook for login). Their use of your information is governed by their respective privacy policies.

10) International Transfers

We may process and store information in countries other than where you reside. Those countries may have data protection laws different from your country; we take steps to ensure appropriate safeguards.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the App after changes indicates acceptance.

12) Contact Us